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Operations Coordinator Batbox Head Office

Operations Coordinator

Full Time • Batbox Head Office
Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
 
Why Batbox?
Are you ready to join a team where every shift feels like game day? At Batbox we’re redefining the ultimate social sports destination. Our mission is to bring the adrenaline of America’s favorite pastime to life with every swing, every plate, and every glass. Imagine a place where the thrill of the game meets an exceptional food and beverage experience, blending the excitement of baseball with the feel of a high-energy, welcoming sports pub.

Joining Batbox is an opportunity to be part of an immersive baseball revolution where guests connect, unwind, and enjoy moments they’ll talk about long after the final inning.

What You’ll Do
As the Venue Operations Coordinator based out of a mixture of our Addison Head Office and our flagship Addison Batbox location you’re an all-star pinch-hitter, stepping up to support a variety of needs across People (HR), Finance, Marketing and Operations. 

  • Craft Legendary Experiences: Compile weekly guest feedback (NPS) reports for the General Manager to guide decisions and elevate the guest experience
  • Powered by People: On the People side, you manage recruitment, guide onboarding and offboarding, and act as the go-to resource for payroll and benefits inquiries
  • Build for Tomorrow: You serve as the venue’s super user for our inventory, scheduling, and team management system (Restaurant 365), compile key reports for the General Manager, maintain communication boards, monitor par levels for supplies and uniforms, and ensure accurate inventory records. On the Finance front, you process non–food & beverage invoices and manage payroll
  • Impact Beyond the Game: Serve as the venue’s Health & Safety Officer 
  • Physical & Operational Requirements: You’ll regularly work on a computer and should be able to sit or stand for extended periods depending on the task. You may have to occasionally assisting with event logistics and set up. You may be involved in lifting or moving items up to 25 pounds, such as supplies, promotional materials, signage, or light equipment. You may need to run occasional local errands and drive between our office and the Batbox location, so a valid drivers license and reliable transportation are required
Who You Are
  • You have 1+ experience as an Office Manager, HR Administrator, Operations Administrator or related role
  • Related hospitality experience would be an asset but not a requirement
  • You thrive in a team-focused environment
  • You’re a detail-driven problem solver with strong communication skills, a love for organization, and a knack for keeping things running smoothly - even when juggling multiple priorities
  • You are driven to level up your game and excited to grow with us, whether as a member of our Venue Leadership team or as part of our Behind the Brand team 
  • Guided by Batbox’s core values - Be a Good Human, Amp the Experience, Lead Together, and Level Up - you are excited to make every day at Batbox legendary
What’s In It For You
  • $35,000 - $45,000 annual salary
  • Batbox Venue Discount
  • Medical, dental, vision, and ancillary benefit options
  • PTO
  • Be part of a rapidly expanding brand with plenty of room for advancement.
  • Work in a one-of-a-kind environment where everyday is legendary
Compensation: $35,000.00 - $45,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.